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AI Ad Manager

My role

UX Design Lead

AI Ad Manager revolutionizes advertisers’ workflow with its all-in-one platform, designed to improve efficiency and save costs. With our innovative technology, advertisers can now complete one campaign within 7 minutes, increasing the efficiency by 88%!

Skill used

User Research, Competitive analysis,

A/B testing, Prototype, UI design

Awards

Red Dot Design Awards, Design Concept, 2024

Red Dot, Brands&Communication Design, 2024

IF Design Awards, 2024

Gold Award, London Design Awards, 2024

Indigo Design Awards, Gold, 2024 

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2024

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Team structure

Me(Design Lead)

Yasong Wang (UX Designer)

Hong Qiu (Product Manager)

Time frame

Two months

Context

This is one of my proudest projects when I worked as an user experience designer in 2024.

AI Ad Manager is an all-in-one platform that revolutionizes the ad industry. Leveraging AI-driven bidding suggestions, precision audience targeting via machine learning, and real-time predictions, it offers a comprehensive dashboard, premium campaign, and customizable report. Anticipated improvements include a 88% efficiency boost in campaign setup and an 85% reduction in communication cost.

Overview of Design Highlight

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​Streamline the Filling Process

Enhances efficiency, reduces costs, fosters collaboration, and ensures consistency to improve overall campaign performance and user satisfaction.

AI Audience Target

Eliminate uncertainty with AI-guided advertising bidding, empowering users to make informed, data-driven choices and predict campaign results with precision.

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AI Bidding

Enhances efficiency, reduces costs, fosters collaboration, and ensures consistency to improve overall campaign performance and user satisfaction.

AI Copy

Eliminate uncertainty with AI-guided advertising bidding, empowering users to make informed, data-driven choices and predict campaign results with precision.

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Design
Problem

How might we empower advertisers to simplify campaign inputting process and improve ad performace?

Design exploration
Anchor 1

🤌 Who are our users?

🤌 What are users‘ pain points and needs?

🤌 What do we change based on old workflow?

🤌 What are the design rationales?

User research
 
Who are our users?

To understand our users, we started user research to better understand users’ pain points and needs.

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Persona
 
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Painpoints & Needs

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User insights
 
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Learn from the competitors
 
Old and new workflow comparison
 
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Introduction to the design solution
01 Choose a campaign objective
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Easy to miss the first step

Confusing left & Right layout

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Fragment

The left-right layout caused users to overlook the first step and expect the right-side form to update based on their objective choice, leading to confusion. The mismatch in interaction logic and lack of clear step numbering made the process feel fragmented. A structured, numbered flow will improve clarity and efficiency.

In response to feedback, I have developed two structural versions to break down the process into distinct steps. Additionally, I have explored both horizontal and vertical layouts for navigation to determine which best enhances user experience.

Design Exploration

With a highly iterative process, I created user flows and mocks from low fidelity to high fidelity.

Meanwhile, we did a clickable prototype and iterate it based on the users’ feedback.

Option 01: Horizontal Version

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Streamline the process

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Break down the process into steps

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Tracking progress bar

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Limited Space

Restricted Dropdowns

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Alignment Issues on mobile device

Option 02: Vertical Version

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​Better dropdown support

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​Responsive - friendly

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Streamline the process

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Break down the process into steps

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Tracking progress bar

Due to the abundance of details in the substeps, we opted for the vertical layout. In this configuration, the process is easily trackable, providing clarity and facilitating seamless navigation.

Usability testing

I conducted an internal usability testing to see which version works better for the users in the internal team. I asked 200 people to use both of the version and ask their preferences.

67.3% people prefer vertical one. 32.7% people prefer horizontal version.

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After Design: Choose a campaign objective
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​Better dropdown support

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​Responsive - friendly

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Streamline the process

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Break down the process into steps

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Tracking progress bar

Old Design

Placement

Juicy part
Design & Test
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Unclear expression

Uncertain placement effect

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Confusing option

Uncertain ad performance result

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Visualize previewing the placement

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Real-time forecast result

Low-fidelity

Placement & Result Forecast

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High-fidelity

Placement & Result Forecast

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Visualize previewing the placement

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Real-time forecast result

Campaign Preview

Old design

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Uncertain campaign inputting result

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Uncertain campaign effect

Campaign Preview

Low-fidelity

Option 01

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Cons

Preview the campaign effect right after filling material

Pros

Jump and interact frequently

Option 02

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Cons

Real-time preview of the campaign

Efficiency

User's feedback

I want to quickly preview what the campaign looks like on the platform so that I could adjust the materials and strategies instantly to save time and effort.

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High-fidelity

Real-time Campaign Preview

AI Study

How to solve the users' painpoints with AI?

  • Difficulty in accurately targeting

  • Struggles to come up with new copy ideas

  • Lack of control of result

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AI Targeting

Scenario: Precision audience segmentation for better reach.

AI Pattern: One-click apply

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AI Copy

Scenario: Automatically generates and tests ad creatives.

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AI Pattern: One-click apply

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AI Bidding

Scenario: Real-time bid optimization for conversions or ROI.

User Journey Map
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Metrics

We asked 6 advertisers to complete the campaign inputting process. The average completion time is 7 minutes

Comparing to the average finishing time of 1 hour, the task-completion efficiency increased 88%.

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Reduce task-completion time

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Task-completion efficiency

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Impact

Light mode & Dark mode

Final Design
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Reflection

Always keep the user’s needs at the center of the design

Balance business visions and design solutions

Keep close collaboration & communication with stakeholders

Next step

Next Step

  • ​Optimize the AI copy and tailor it to different scenarios

  • ​Get user feedback about the AI feature precision and optimize the AI model.

Other Projects

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